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We serve Upstate New York including the Capital District and the following areas:

  • Albany
  • Schenectady
  • Troy
  • Saratoga
  • Rennselear
 
 
 

Microsoft Outlook XP

ELM Associates provides skilled training on all Microsoft Office products.  Our Microsoft Outlook training comes in three different levels: Beginner, Intermediate, or Advanced.  ELM Associates provides training and support for the 2000 and the XP suites, and our trainers are certified Microsoft Master Instructors.

 Each level of the course is designed for a different level user.  The beginner course is designed to instruct participants on the basic uses of outlook as a scheduling and mail receiving program.

 The Intermediate level focuses on the employee that uses Microsoft Outlook on a regular basis in their daily functions.  Participants will learn to customize the mail features as well as use the scheduling and planning features more effectively.

 The Advanced level is geared towards the employee that works in an environment where outlook is used for all scheduling and emailing procedures.  At this level participants will learn all of the advanced functions of the software.  Participants will now be able to fully customize Outlook to their specifications and learn the security and remote access functions of the software.

 All of our Microsoft Office courses include detailed program materials and exercises to help participants transfer knowledge into the workplace.  Each level is designed to be a one-day program.

Learning Objectives:
Beginning
Sending Messages
Checking and Replying To Messages
Scheduling Appointments and Events
Scheduling Meetings
Using Contacts
Creating Tasks
Managing Messages
Using Notes

Intermediate

Customizing Your Mail

Working With Contacts
Managing Your Work
Organizing Your Mailbox and Calendar
Customizing Outlook
Sharing Outlook Information
Saving and Archiving Mail

Advanced

Managing Information

Scheduling

E-mail Alternatives

Tracking Work Activities using the Journal

Configuring and Securing Outlook
Internet Interactions
Working Offline and Remotely
 

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