Research
has shown that teams can
out-perform individuals
in planning, problem solving,
and decision making, but
only if they have methods
to bring their ideas out
in the open and discuss
them creatively. Communication
is the vehicle teams use
to get their work accomplished. When
teams work well together,
ides flow freely among
the members and conflicts
are surfaced and managed. When
teams are not working well,
often it is because team
members are not communicating
well.
The
goal of this program is
to help participants develop
their capacity to communicate
in a team setting and to
develop skills in solving
common team communication
problems. It can
be used with intact teams
or with a group of individuals
from different teams.
Learning
Objectives:
Increase
the match between
what they intend
to communicate
and what their
team members actually
perceive.
Utilize
techniques for giving
and receiving feedback.
Uncover
important but unspoken
issues in a team.
Develop
the ability to
communicate clearly
and directly with
different team
members.
Workshop
Components:
Self-Assessment
Team
Communication
Intention
and Perception Understanding
the Meaning Strategies
for Team Communication I-Statements Listening
Skills
Giving
and Receiving
Feedback
Defining
Feedback
Practice
Session
Using
Communication
to Understand
Others
Framing
and Reframing
Practice
Session
Team
Communication
Patterns
Functional
Communication Patterns
Concealed
Communication