Workforce Training
Workforce Training
Technical Skills
Business Skills
Team Building
Customer Service
Supervisory Skills

We serve Upstate New York including the Capital District and the following areas:

  • Albany
  • Schenectady
  • Troy
  • Saratoga
  • Rennselear
 
 
 

Effective Team Communication

Research has shown that teams can out-perform individuals in planning, problem solving, and decision making, but only if they have methods to bring their ideas out in the open and discuss them creatively.  Communication is the vehicle teams use to get their work accomplished.  When teams work well together, ides flow freely among the members and conflicts are surfaced and managed.  When teams are not working well, often it is because team members are not communicating well.

The goal of this program is to help participants develop their capacity to communicate in a team setting and to develop skills in solving common team communication problems.  It can be used with intact teams or with a group of individuals from different teams.

Learning Objectives:
Increase the match between what they intend to communicate and what their team members actually perceive.
Utilize techniques for giving and receiving feedback.
Uncover important but unspoken issues in a team.
Develop the ability to communicate clearly and directly with different team members.

Workshop Components:
Self-Assessment
   
Team Communication
  Intention and Perception
Understanding the Meaning
Strategies for Team Communication
I-Statements
Listening Skills
Giving and Receiving Feedback
  Defining Feedback
Practice Session
Using Communication to Understand Others
  Framing and Reframing
Practice Session
Team Communication Patterns
  Functional Communication Patterns
Concealed Communication
 

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