Building effective work relationships is the key to success in today’s complex business environment. The challenge is discovering how to work in a way that fosters the achievement of organizational goals.

The first step is being aware of the differences among people and being willing to accept these differences as positive forces within an organization. And it all starts with you. This seminar will prepare you to become a communicator who depends on consistent and respectful relationships to achieve results.

Following this workshop you will be able to build constructive and beneficial workplace relationships by using productive communication strategies.

Learning Objectives:
	Build better rapport and gain the trust of your colleagues and supervisor
	Identify the qualities and benefits of projecting a positive attitude
	Develop communication flexibility
	Avoid mistakes and conflicts that may result from misinterpreting others or ineffective listening
	Influence and motivate others to be more productive
	Learn how to use direct and indirect messages accurately
	Identify strengths, weaknesses and opportunities in your workplace relationships
	Defining collaborative communication
	Identify communication styles
	Understand others’ values, beliefs, and attitudes
	Master the keys to excellent communication