Advanced
Supervisory Skills
In order to survive, companies
need the best and the brightest
leaders whose competence and
abilities will stimulate a
high level of performance throughout
the corporation. The greatest
challenge for most companies
is ensuring effective supervision.
Supervisors do not inherit
skills; they develop them.
To meet this challenge ELM
Associates proposes training
supervisors using a variety
of approaches. The program
will include classroom seminars,
experiential activities and
practice sessions. Supervisors
will receive certification
upon completion of the program.
Below is an overview of each
component of the proposed training.
The components address the
general learning objectives
for a basic supervision workshop.
They may be modified to reflect
employee and management concerns.
| Learning
Objectives: |
 |
Understand
leadership techniques |
 |
Develop
problem solving skills |
 |
Understand
how to lead meetings |
 |
Identify
techniques for giving
and receiving feedback |
 |
Update
communication skills |
 |
Manage
conflict with subordinates
constructively |
 |
Develop
interviewing techniques |
 |
Develop
motivational and team
building skills |
 |
Identify
planning techniques |
Workshop
Components:
| Leadership |
| |
Self-assessment
Powerful leadership techniques
Creativity
Problem solving |
| Effective
Communication |
| |
Leading
productive meetings
Meeting functions
Giving and receiving constructive feedback
The art of listening |
| Resolving
Conflict |
| |
Common
disciplinary problems
The basics of discipline |
| Hiring
The Best Workers |
| |
Finding
the best candidates
Screening candidates
Interviewing skills
Making the job offer |
| Planning |
| |
Project
planning
Time management
Information management |
| Performance
Appraisals |
| |
Documenting
performance
Setting performance goals
Evaluating performance |
| Motivation |
| |
Cultivating
initiative
Building enthusiasm |
| Team
Building |
| |
The
team concept
Coaching skills
Evaluating team performance |
|