Workforce Training
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Supervisory Skills

We serve Upstate New York including the Capital District and the following areas:

  • Albany
  • Schenectady
  • Troy
  • Saratoga
  • Rennselear
 
 
 

Advanced Supervisory Skills

In order to survive, companies need the best and the brightest leaders whose competence and abilities will stimulate a high level of performance throughout the corporation. The greatest challenge for most companies is ensuring effective supervision. Supervisors do not inherit skills; they develop them.

To meet this challenge ELM Associates proposes training supervisors using a variety of approaches. The program will include classroom seminars, experiential activities and practice sessions. Supervisors will receive certification upon completion of the program.

Below is an overview of each component of the proposed training. The components address the general learning objectives for a basic supervision workshop. They may be modified to reflect employee and management concerns.

Learning Objectives:
Understand leadership techniques
Develop problem solving skills
Understand how to lead meetings
Identify techniques for giving and receiving feedback
Update communication skills
Manage conflict with subordinates constructively
Develop interviewing techniques
Develop motivational and team building skills
Identify planning techniques

Workshop Components:
Leadership
  Self-assessment
Powerful leadership techniques
Creativity
Problem solving
Effective Communication
  Leading productive meetings
Meeting functions
Giving and receiving constructive feedback
The art of listening
Resolving Conflict
  Common disciplinary problems
The basics of discipline
Hiring The Best Workers
  Finding the best candidates
Screening candidates
Interviewing skills
Making the job offer
Planning
  Project planning
Time management
Information management
Performance Appraisals
  Documenting performance
Setting performance goals
Evaluating performance
Motivation
  Cultivating initiative
Building enthusiasm
Team Building
  The team concept
Coaching skills
Evaluating team performance

 

 

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