Negotiating to Win-Win

A course for supervisors and employees alike, Negotiating to Win-Win takes conflict resolution and human relation skills to the next level.  Negotiation is an imperative skill of every successful employee.  In today’s world we use negotiation in all aspects of business, from customers to co-workers, we apply the basic ideas of negotiation to our jobs.  This course will assist participants in developing their negotiation skills, as well as recognizing and countering the negotiation styles of others.

 Studies show that employees with strong negotiation skills are better equipped to handle the commonplace interpersonal conflicts that exist within the company, without the intervention of supervisors and managers.  Customer service and overall office harmony will improve with the implementation of the skills learned in this course and employees will become much more efficient.

Learning Objectives:
	Defining Win-Win Negotiating
	Identify Negotiating Styles
	Hard, Soft, and Principled Bargaining
	Negotiation Practice